At my shop, we type a ton of notes for our customer. We have a template setup to include on every invoice to make it a little easier. I have 5 "headings" that we use. We type out what the customer stated the problem was, our method of diagnosing the issue, what we found during our diagnostic, what we did to fix it, and any future work recommended.
It would be nice if I could actually hit enter a couple of times and leave a space or two in between these headings. However, if I do, the "space" doesn't print on the invoice. It gets ignored and everything gets jammed together. It would also be nice if the max character rule was taken out for the notes. I have to split that template into 3 templates to allow me to type everything I need. Then if I have a section with a lot of notes, I have to use yet another note to connect it all together and make it look pretty. I'm not asking for Microsoft word formatting or anything; just a few basic ideas.
Anyone have any ideas/tips?
