Tips & ideas for using the mgmt software

Counter sale from 600 RO's ago shows today's date.

Counter sale from 600 RO's ago shows today's date.

Postby theguyatthedesk » Mon May 15, 2017 8:42 am

And every time I click on it, it updates the time promised. Each and every day, I'm pushed farther and farther from renewing with Mitchell over small things like this.
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Re: Counter sale from 600 RO's ago shows today's date.

Postby brianp87 » Mon May 15, 2017 9:19 am

I do not understand your question?
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Re: Counter sale from 600 RO's ago shows today's date.

Postby theguyatthedesk » Mon May 15, 2017 11:36 am

Looking through the WIP page, there is an RO from 600+ #s ago, that has today's date on it as the "Time Promised". I clicked it open to see what it was, an EGR tube or something, and when I get back to the WIP page, the "Time Promised" is updated to the exact second that my PC shows.
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Re: Counter sale from 600 RO's ago shows today's date.

Postby brianp87 » Mon May 15, 2017 11:56 am

So you have an open repair order awaiting repair and when you open it it changes the date promised. My system does not do this. I just tried on two. What did technical support say?
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Re: Counter sale from 600 RO's ago shows today's date.

Postby ricmorin » Mon May 15, 2017 12:33 pm

If I understand correctly, you have an old Counter Sale that was closed out and now it's back? If that's the case, please contact support. There may be some corruption in your database.
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Re: Counter sale from 600 RO's ago shows today's date.

Postby brianp87 » Mon May 15, 2017 12:36 pm

I'm more confused now. Did the counter sale show up on its own or was it an open r.o.? Either way you should call tech support they are very helpful.
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Re: Counter sale from 600 RO's ago shows today's date.

Postby ricmorin » Mon May 15, 2017 12:41 pm

I'm assuming it re-appeared. Why else would one have an order that was 600+ numbers old still open?
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Re: Counter sale from 600 RO's ago shows today's date.

Postby brianp87 » Mon May 15, 2017 1:34 pm

I actually have one that is almost 600 back its an old Camaro project that is just fill in work. But I missed the counter sale part of his post.
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