Tips & ideas for using the mgmt software

Invoice Balances vs Acct Balance?

Invoice Balances vs Acct Balance?

Postby DocsAuto » Fri Jun 16, 2017 12:44 pm

I have a few customers with charge accounts and have multiple invoices.... problem when they come in and pay say $100 and their invoices actually total $387.78 and the oldest ticket has a balance of $136.08 it will say their balance is $36.08 .. I and employees have to remember to write in the correct current balance. Seems like in all the updating their should be a quick fix for this but never has been one its very irritating for me and employees. Am I missing something in the setup??
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