Discussion of migration from legacy 5.9 to SE 6.x

6.5 Update

6.5 Update

Postby rhillig » Thu Aug 21, 2014 8:01 am

I thought with the updated version - we were going to see the dates the revisions were created? Is there something I'm missing or where is that information?
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Re: 6.5 Update

Postby Jeff @ Able Auto » Thu Aug 21, 2014 8:11 am

Mine in showing on the revision next to "written by". 6.5.37
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Re: 6.5 Update

Postby rhillig » Thu Aug 21, 2014 8:16 am

Hmmmm, interesting....mine is not.
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Re: 6.5 Update

Postby Glass » Thu Aug 21, 2014 8:51 am

SAME HERE! FOUND THAT NOTHING HAS CHANGED!!!
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Re: 6.5 Update

Postby ricmorin » Thu Aug 21, 2014 9:05 am

Check the version number. If you just upgraded from 6.4 to 6.5, the version is likely 6.5.20 or similar. A few days after install, the auto-updater will download the most recent version of 6.5 where you'll see those changes.
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Re: 6.5 Update

Postby rhillig » Fri Aug 22, 2014 10:36 am

I have version 6.5.20.6 It has been about two weeks since my install.
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Re: 6.5 Update

Postby ricmorin » Fri Aug 22, 2014 10:43 am

The Auto-Updater usually runs by now. The host machine needs to stay on at night connected to the net.
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Re: 6.5 Update

Postby rhillig » Fri Aug 22, 2014 1:53 pm

Our host is on all the time, and connected to the internet. I am going to make sure all screen savers etc are off. I wonder if it's possible Windows Defender or something won't let it run. I have Windows 8 on the machine.
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Re: 6.5 Update

Postby timbre4 » Sat Aug 23, 2014 4:54 am

Yes it should've run by now. If you can't figure it out on your end, check with tech support.
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Re: 6.5 Update

Postby scarruther1 » Sat Nov 01, 2014 9:18 am

We are still running 6.4.612. I see some shops with 6.5.37!!!.Why is it taking so long to get update?
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Re: 6.5 Update

Postby timbre4 » Sat Nov 01, 2014 12:16 pm

To keep tech support work load (call volume) in line with providing good service, the release of the SE 6.5 discs is throttled to a few hundred a week. October was a huge Manager 5.9 timeout period (can't wait until this is just a memory) and the disc shipping was suspended for a time. It has now resumed; our apologies for the delay in getting your update disc to you. You might contact customer service with your account # just to make sure you didn't miss one that was shipped already.
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Re: 6.5 Update

Postby scarruther1 » Mon Nov 24, 2014 4:00 am

Got it!
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Re: 6.5 Update

Postby timbre4 » Mon Nov 24, 2014 9:02 am

scarruther1 wrote:Got it!
:D
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