Discussion of migration from legacy 5.9 to SE 6.x

Invoice Without Hrs - Spacing Labor Side

Invoice Without Hrs - Spacing Labor Side

Postby cbhale » Tue Nov 03, 2015 9:22 am

Hello,

I saw a similar post on this forum but the resolve was to follow the link below and pick line 5c , but was unable to locate line 5c or anything related to the updated invoice.

http://www.m1faqs.com/fix/SE/

I would like to have the spacing back to the way it was prior to migrating to SE, what is the proper way to do that? Please see attached image, everything is all jumbled together..


invoice_nospacing.jpg
 



Thanks,
Charles
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Re: Invoice with out hours Spacing Labor Side

Postby ARS » Tue Nov 03, 2015 9:28 am

+1 on this
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Re: Invoice with out hours Spacing Labor Side

Postby Silky7 » Tue Nov 03, 2015 9:33 am

Charles,

That is definitely not a design issue, and certainly not normal. Please give us a call at support when you can. 888-724-6742
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Re: Invoice with out hours Spacing Labor Side

Postby cbhale » Tue Nov 03, 2015 10:38 am

Silky7 wrote:Charles,

That is definitely not a design issue, and certainly not normal. Please give us a call at support when you can. 888-724-6742




I have done that and they upgraded to the newest version which didn't solve the problem.

He said something about sending in a program change...

I get there is no quick fix at this point but to tell me it may or may never be fixed and there will be no more further communication

It seems to me it should be a little more of a priority!!


Anywhoo I will have to deliver the bad news to the BOSS!!

Thanks,
Charles
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Re: Invoice with out hours Spacing Labor Side

Postby Silky7 » Tue Nov 03, 2015 10:47 am

Ah, I think I misunderstood. Based on the screenshot you provided, I thought the left part of your invoice was cutting off. You're actually concerned about the spacing between labor items, right?
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Re: Invoice with out hours Spacing Labor Side

Postby cbhale » Tue Nov 03, 2015 10:51 am

Silky7 wrote:Ah, I think I misunderstood. Based on the screenshot you provided, I thought the left part of your invoice was cutting off. You're actually concerned about the spacing between labor items, right?



Yep any labor entry that takes up more than one line in the description will not put a space between where that line ends and the other begins....


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Re: Invoice with out hours Spacing Labor Side

Postby Silky7 » Tue Nov 03, 2015 12:27 pm

Charles,

One last detail for me to record this for product management. Are you using the INV w/Hours or without?
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Re: Invoice with out hours Spacing Labor Side

Postby cbhale » Tue Nov 03, 2015 2:19 pm

Silky7 wrote:Charles,

One last detail for me to record this for product management. Are you using the INV w/Hours or without?



We are using INV w/o hours!!!


Thanks,
Charles
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Re: Invoice with out hours Spacing Labor Side

Postby ARS » Thu Nov 05, 2015 10:16 am

We are using INV- No hours/Parts/ no rev data & we are having the same line spacing issue.
6.5.57

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Re: Invoice with out hours Spacing Labor Side

Postby Rich » Thu Nov 05, 2015 10:52 am

i am using 6.6.8 Inv No hrs/parts/rev data and I have a small space in the lines between entries. However, that said, we do not type with the cap lock button on. Maybe the larger font is the issue??
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Re: Invoice with out hours Spacing Labor Side

Postby cbhale » Thu Nov 05, 2015 11:29 am

Rich wrote:i am using 6.6.8 Inv No hrs/parts/rev data and I have a small space in the lines between entries. However, that said, we do not type with the cap lock button on. Maybe the larger font is the issue??



Hey Rich,

Yeah I am sure the CAPS don't do it any justice, not sure why they started type in all CAPS something they have been doing since B.C. (Before Chuck) lol

No way to get them to change at this point, In 5.9 the spacing was not a problem...

With it all jumbled together, I just believe the customer will have a harder time of reading between the small space and it will create more questions than it't worth, plus it doesn't look very professional!

Charles
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Re: Invoice with out hours Spacing Labor Side

Postby Silky7 » Thu Nov 05, 2015 12:21 pm

I'm sure our product management will be able to address this. It's very difficult to work with formatting reports (especially when you don't know what you're doing, like me. :mrgreen: ) and making small changes can impact so many areas.

I spent an hour messing around and ended up with this disaster. :oops:

Capture.PNG
 


I know it's tough to be patient, but please hang in there.
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Re: Invoice with out hours Spacing Labor Side

Postby Rich » Thu Nov 05, 2015 12:22 pm

CHUCK, I WOULD SAY THAT READING ALL CAPS IS WORSE......

I would go to their keyboards, unlock the caps, take a screw driver and pop the "Caps Lock" key off the board and throw them out the window.
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Re: Invoice with out hours Spacing Labor Side

Postby Silky7 » Wed Nov 18, 2015 9:25 am

Guys,

Just wanted to provide a little update. Our report guru is back and will be taking a look at this soon.
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Re: Invoice with out hours Spacing Labor Side

Postby cbhale » Wed Nov 18, 2015 10:59 am

Silky7 wrote:Guys,

Just wanted to provide a little update. Our report guru is back and will be taking a look at this soon.



Awesome - Thanks for that, Boss will be happy to hear it!

Chuck
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Re: Invoice Without Hrs - Spacing Labor Side

Postby Johnny5 » Wed Nov 18, 2015 3:40 pm

How about something like this

invoice.gif
 
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Re: Invoice Without Hrs - Spacing Labor Side

Postby cbhale » Wed Nov 18, 2015 4:26 pm

Johnny5 wrote:How about something like this

invoice.gif



Yes I like the spacing, the no-space played funny on the eyes! :shock: plus for me it just didn't look very professional !!!

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