Manager SE specific technical issues

Batch payment shows $0.00 remaining

Batch payment shows $0.00 remaining

Postby DynaBMan » Tue Mar 07, 2017 8:01 am

I am having a problem with the batch payment process. Let's say I have a $10.00 payment to apply. I can enter the $10.00, then apply it to a specific invoice. Sometimes, but not always, it will show $0.00 remaining. If I allow that to remain, it will actually apply a payment of $0.00 to an invoice. Again, it does not happen all the time.
Larry Jackson
Greg's Too Car Care
Fort Smith, AR
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Re: Batch payment shows $0.00 remaining

Postby ricmorin » Tue Mar 07, 2017 8:31 am

We see it a lot. It has something to do with rounding in Manager. We just let the system place the zero payment.
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Motorcar Alternatives, LLC
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Re: Batch payment shows $0.00 remaining

Postby DynaBMan » Tue Mar 07, 2017 8:42 am

It seems to be worse on some customers. It drives me crazy. :D
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Greg's Too Car Care
Fort Smith, AR
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