SocialCRM markets with data from Manager SE

CRM Email Notification

CRM Email Notification

Postby ricmorin » Fri Nov 20, 2015 12:47 pm

It would be nice to get some sort of notification when a functioning email within the CRM program stops working. This can occur when the customer changes their email address and forgets to notify everyone. This has happened to me several times and I usually find out when browsing the CRM site. One of my top customers stopped getting my solicitations over a year ago and I had no idea. They may not have realized it either. Some sort of alert would be really helpful.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434
https://www.facebook.com/motorcaralternatives

Reality continues to ruin my life.- Calvin
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 5158
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire

Re: CRM Email Notification

Postby brianp87 » Fri Nov 20, 2015 1:02 pm

+ 1
User avatar
brianp87
2.5K Uber Ninja Contributor
2.5K Uber Ninja Contributor
 
Posts: 2960
Joined: Tue Oct 10, 2006 6:11 am
Location: Arizona

Re: CRM Email Notification

Postby To Infiniti and Beyond » Wed Nov 25, 2015 1:51 pm

Although not as convenient as your suggestion - your support agent can send you a report of all the unsubscribed emails.

Best Regards,
Brian
Brian Warfield
Sr. Product Manager
Mitchell1
www.mitchell1.com
To Infiniti and Beyond
Member
 
Posts: 16
Joined: Tue Feb 08, 2005 12:19 pm
Location: San Diego

Re: CRM Email Notification

Postby ricmorin » Wed Nov 25, 2015 1:57 pm

Thanks, Brian. That's exactly what we are doing now. I little bit clunky, but it gets the job done.

A big thanks to you and your staff. CRM is really working well.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434
https://www.facebook.com/motorcaralternatives

Reality continues to ruin my life.- Calvin
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 5158
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire

Return to SocialCRM

Who is online

Users browsing this forum: No registered users and 1 guest