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Appointment Confirmation

Appointment Confirmation

Postby jjoldtwn » Tue Nov 22, 2016 12:51 pm

Is there a way to have a confirmation email that would allow us to send a response when we get an email request for an appointment? We just recently switched from a competitors CRM and we had a confirmation, and edit request button. If the scheduled day or time was not conducive to our schedule we could then start the dialogue and edit a response. Also it would be nice if once we confirmed the appointment it would automatically add it to our schedule.
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Re: Appointment Confirmation

Postby timbre4 » Wed Nov 23, 2016 9:43 am

I contacted SocialCRM management to pose your question.

"We do not have this feature currently; it’s on the road map for 2017, but has not officially been scheduled."
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
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Re: Appointment Confirmation

Postby jjoldtwn » Wed Nov 23, 2016 9:49 am

Thanks Tim, I`ll wait on their reply.
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