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Information being cut-off

Information being cut-off

Postby brianp87 » Tue Nov 29, 2016 8:29 am

Just got updated to 7.1.2 by tech support and the workstation vehicle information is not legible it does not do this on the host.
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Re: Information being cut-off

Postby ricmorin » Tue Nov 29, 2016 8:32 am

Check your screen resolution settings.
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Re: Information being cut-off

Postby brianp87 » Tue Nov 29, 2016 8:37 am

I have it set to recommended setting if I change to a lower resolution it remains bunched but is also blurry.
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Re: Information being cut-off

Postby ricmorin » Tue Nov 29, 2016 8:45 am

Can you provide the resolutions between the workstation and the host? It certainly looks like a resolution issue.
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Re: Information being cut-off

Postby brianp87 » Tue Nov 29, 2016 8:56 am

Both are the same resolution. my host is not blurry. I'm baffled.
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Re: Information being cut-off

Postby ricmorin » Tue Nov 29, 2016 10:03 am

Huh. Best to give support a call on this one. Maybe something to do with how that monitor achieves that resolution. Weird one.
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Re: Information being cut-off

Postby brianp87 » Tue Nov 29, 2016 10:07 am

Thank you.
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Re: Information being cut-off

Postby Rich » Tue Nov 29, 2016 10:35 am

Monitors the same size?
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Re: Information being cut-off

Postby brianp87 » Tue Nov 29, 2016 10:57 am

I'm not sure they look similar but ill check. I'm going to set it to default settings and see what happens.
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Re: Information being cut-off

Postby ricmorin » Tue Nov 29, 2016 11:00 am

Your first and third pic you shared have the same filename so their likely the same picture. Just making sure the two machines aren't using different resolutions.
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Re: Information being cut-off

Postby brianp87 » Tue Nov 29, 2016 11:10 am

That was an accident on the pics. But the resolution says the same for both screens. Ill try to set to default if it has t or make it smaller and see what it does.
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Re: Information being cut-off

Postby Silky7 » Tue Nov 29, 2016 11:19 am

Checking the resolution is the first step, and you've covered that. The next component of display issues is DPI. That looks like Windows 10 from your screens, so look for the bar with the slider that says "Change the size of text, apps and other items." Chances are the one with problems is set to 125, 150 or some other odd number. Try to set it back to 100.
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Re: Information being cut-off

Postby brianp87 » Tue Nov 29, 2016 11:42 am

That is probably the case. Ill check it out.
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Re: Information being cut-off

Postby ricmorin » Tue Nov 29, 2016 12:25 pm

Ah yes. I completely forgot about DPI.
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Re: Information being cut-off

Postby brianp87 » Tue Nov 29, 2016 1:28 pm

It was set at 150% it is way to small at 100% so I put at 125% and all seems ok. Thanks everyone. Its weird it happened after the update. Maybe due to the new layout.
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Re: Information being cut-off

Postby Silky7 » Tue Nov 29, 2016 2:09 pm

Thanks for posting your results. Hopefully it'll help someone else some day. :)
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