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E-mail field

E-mail field

Postby GUTHTIRE » Wed Mar 01, 2017 10:37 am

Has there been any discussion on providing a toggle that, greys out the E-mail field or another method, indicates that a customer has been asked for an email but they don't use E-mail or they choose not to provide one. It's imperative that we capture E-mail for CRM but there's no indicator that we may have already asked. This would prevent us from subsequent attempts at asking. If you type text in the E-mail field, other than an email address, the system throws a msg.and I'm not sure what that does to CRM. I suppose we could use something like "noemail@xxx.com" or something similar.
Dan
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Re: E-mail field

Postby ricmorin » Wed Mar 01, 2017 10:40 am

We do exactly as your example.
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