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Can't Receive Parts to Open RO

Can't Receive Parts to Open RO

Postby nhsc » Thu Feb 18, 2016 5:43 am

Since upgrading, when I try to receive parts to an open RO, the system doesn't recognize the open RO.
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Re: Can't Receive Parts to Open RO

Postby ricmorin » Thu Feb 18, 2016 6:08 am

Is this for all PO's or just a few? What version are you on? Can you explain your process in detail for us?
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Re: Can't Receive Parts to Open RO

Postby nhsc » Thu Feb 18, 2016 6:52 am

On version 7.0.1.0 this problem started yesterday, have been on upgrade for about a week. After physically receiving ordered parts, I tried to mark them as received on the open PO. I checked off the box that says "Receive parts to appropriate Repair Orders when possible," but then got the message, "No repair orders found..." I made sure the repair order was not an estimate or an invoice, to no avail.
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Re: Can't Receive Parts to Open RO

Postby ricmorin » Thu Feb 18, 2016 7:00 am

Another thing to consider is the printed status of the RO. It must be 'marked as printed' for the PO feature to work.
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Re: Can't Receive Parts to Open RO

Postby nhsc » Thu Feb 18, 2016 8:03 am

I was unaware of that, thanks.
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Re: Can't Receive Parts to Open RO

Postby timbre4 » Thu Feb 18, 2016 8:40 am

Engaging this setting will automatically set it to Approved and Printed RO:
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Re: Can't Receive Parts to Open RO

Postby nhsc » Thu Feb 18, 2016 9:05 am

Thanks.
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