Questions and comments about using ProDemand or ShopKeyPro information modules

Add Parts List To Maintenance Schedules

Add Parts List To Maintenance Schedules

Postby autolab400 » Mon Aug 18, 2014 9:59 am

I've recently upgraded to Mitchell from Activant (Epicor) Service Writer. What I've noticed is that when you are trying to quote a job for scheduled maintenance, I am able to easily see the amount of labor that is quoted for the job, however, the inspection items and replacement items are left off the invoice. I find this terribly frustrating as I need to be able to justify to my customer WHY the 105,000 mile service for their 2005 Subaru Outback 2.5L costs $900 but I can't tell him which components are being replaced at that time.

I purchased this program with the thought (and reassurance) that it would make my life easier, however, it appears that I have to do a whole bunch of other work in order to quote jobs accurately.

Please resolve this!

Thank you,

Sherman Riddick
autolab400
Member
 
Posts: 1
Joined: Mon Aug 18, 2014 8:00 am

Re: Add Parts List To Maintenance Schedules

Postby timbre4 » Tue Aug 19, 2014 8:40 am

Welcome to the forum and thanks for posting your suggestion.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
 
Posts: 4563
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: Add Parts List To Maintenance Schedules

Postby steven kiser » Wed Aug 20, 2014 2:24 am

I can't compare to other programs since I've been using Mitchell long enough that I don't really remember. Having said that, when I want to quote on a mileage maintenance schedule I open the 30/60/90 option and click on the mileage. Transfer all the information to the order and check my vendors for the best price / quality.
never argue with a fool, they'll drag you down to their level and beat you with experience
User avatar
steven kiser
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 6267
Joined: Fri Jul 06, 2007 4:58 am
Location: eastern ma.

Re: Add Parts List To Maintenance Schedules

Postby ricmorin » Wed Aug 20, 2014 3:42 am

If you are talking about the service details, you need to click on the Details button to add that info..

details.png
 
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434
https://www.facebook.com/motorcaralternatives

Reality continues to ruin my life.- Calvin
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 5159
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire

Re: Add Parts List To Maintenance Schedules

Postby timbre4 » Wed Nov 12, 2014 10:05 am

This is in the Maintenance viewer prior to any transfer to Manager SE: [click on All Applicable Models if not displaying]
Attachments
maint.png
 
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
 
Posts: 4563
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Return to Using ProDemand

Who is online

Users browsing this forum: No registered users and 3 guests