Questions and comments about using ProDemand or ShopKeyPro information modules

Screen error

Screen error

Postby brianp87 » Fri Jan 16, 2015 12:38 pm

I get a weird screen after loging into prodemand on one of our workstation tablets. Its a Microsoft surface. It used to work but now looks weird and I cannot navigate prodemand.
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Re: Screen error

Postby timbre4 » Fri Jan 16, 2015 12:51 pm

I would contact support for the latest information. There have been some changes after we launched the mobile version due to compatibility issues. I believe Surface tablets were included...
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Re: Screen error

Postby brianp87 » Fri Jan 16, 2015 1:03 pm

ok ill call in when I can. I figured I would have to but thought id try.
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Re: Screen error

Postby brianp87 » Fri Jan 16, 2015 1:09 pm

Tech support said I need to install chrome somehow and try that. I guess it used to work for explorer but not now. I just tried google chrome will not download on the surface.
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Re: Screen error

Postby brianp87 » Fri Jan 16, 2015 1:36 pm

The agent said he is going to change something on our account and to try it Monday? Ill try to remember to let you know.
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