Questions and comments about using ProDemand or ShopKeyPro information modules

Changing Password

Changing Password

Postby sbebenelli » Tue Mar 29, 2016 7:01 am

It's been a long time since we have changed our password in ShopKey Pro. I was thinking we used to do it ourselves but I cannot seem to find a way to do it. Is this something I can change or do I have to call Mitchell?
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Re: Changing Password

Postby ricmorin » Tue Mar 29, 2016 7:09 am

sbebenelli wrote:It's been a long time since we have changed our password in ShopKey Pro. I was thinking we used to do it ourselves but I cannot seem to find a way to do it. Is this something I can change or do I have to call Mitchell?

Go to Configurations> Program Security. Click on 'Change Protected Areas'. There you'll see the master password available for change.
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Re: Changing Password

Postby sbebenelli » Tue Mar 29, 2016 7:12 am

I'm taking about the website side. That gets changed in manager also?
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Re: Changing Password

Postby ricmorin » Tue Mar 29, 2016 7:22 am

Ooops. Sorry.

No. Program security and login security are separate. You'd need to call in to change your login.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
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Re: Changing Password

Postby sbebenelli » Tue Mar 29, 2016 7:30 am

OK Thanks
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