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Equipment Upgrade iPP320

Equipment Upgrade iPP320

Postby allan_fee » Fri Feb 19, 2016 10:35 am

I am an X-Charge user and we are ready to upgrade our equipment. I have a couple of questions first.

First, will be be able to accept Apple and Android pay transactions with this new terminal through the Mitchell program?

Also, when we rent, what is the warranty coverage on the terminal? Is it replaced at anytime if we have a problem with it?

Lastly, the reason I am posting is because when I call support I am on hold for up to an hour lately before anyone comes to the phone. It was never like this in the past. I am hoping someone from X-Charge can explain this.

Allan Fee
Holly Tire & Auto Service
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Re: Equipment Upgrade iPP320

Postby allan_fee » Mon Feb 22, 2016 8:45 am

I did receive a call from an X-Charge rep today.

He was very helpful. All issues are solved and questions are answered.

Thank you.

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Re: Equipment Upgrade iPP320

Postby timbre4 » Mon Feb 22, 2016 8:51 am

Excellent! Thanks for the followup.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
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