Mobile Manager Pro (tablets)

VIN Scanning Issue?

VIN Scanning Issue?

Postby motley06 » Fri Jun 17, 2016 7:34 am

Just looking to see if anyone else is having an issue scanning vin labels that are black and have white barcoding. It seems I have absolutely no problem scanning VIN barcodes that are on a white label, but it's impossible to get the black background to scan. I know there is a setting in mobile manager, and I've tried it with it turned on and off :/
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Re: VIN Scanning Issue?

Postby MRISICH » Fri Jun 24, 2016 5:52 am

Good Morning,

As for your question regarding the scanning VIN labels that are black and have white bar-coding. We recommend using the license tag decoding instead of the VIN decoding. Due to the fact that lighting issues, dirt and wear make the VIN decode less accurate. License Tags only have a few digits to put in making it more accurate.

Hope you have a great weekend!
Michael Risich
Founder & CEO


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