Mobile Manager Pro (tablets)

Feature Change Request - Status Automation

Feature Change Request - Status Automation

Postby ricmorin » Thu Oct 05, 2017 2:10 pm

Currently, Mobile Manager can change status according the 'Inspection Creation', however the status of the Inspection itself is at 'Waiting' until you check off an item or manually change it. I believe the Inspection timer does not start until the status of the Inspection itself is changed to 'In Progress', at least that's when the system message comes across. I think we'd agree that the important event here is when the inspection is actually started. That is why I'm confused that simply creating an inspection triggers the status change. Shouldn't the trigger be the Inspection 'In Progress' change?

As an example, a technician may start a job and add an inspection to it. He/she may not actually start performing the inspection until later. I don't need that status to change now, only when I actually start the inspection.

Now that Status Tracker is pushing these changes out to the web, it's even more important we have fine control over when it occurs.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434
https://www.facebook.com/motorcaralternatives

Reality continues to ruin my life.- Calvin
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 5250
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire

Re: Feature Change Request - Status Automation

Postby Auto Repair Coach » Fri Oct 06, 2017 4:21 am

Ric,
I gotta get out to your shop and see how you have fine tuned the use of our products. I am sure I will learn a thing or two.

When the tech taps the first color swatch is when the inspection starts status is set to "In Progress" .

When the tech completes the inspection, they will be prompted if they want to "Mark this inspection as Complete.", answering "yes" sends the note to the service desk.

Are you seeing it differently than this?

By the way, I think you were the person who requested the cursor go to the parts number when opening a parts line. Did you notice that was fixed in the last update?
John Burkhauser
Director of Educational Programs

BOLT ON TECHNOLOGY

610-400-1019
http://boltontechnology.com/
User avatar
Auto Repair Coach
100 Club: Active Contributor
100 Club: Active Contributor
 
Posts: 178
Joined: Wed Sep 07, 2016 11:21 am
Location: Southampton Pa.

Re: Feature Change Request - Status Automation

Postby Pauls Automotive » Fri Oct 06, 2017 4:40 am

I am in agreement with Ric on this also. Maybe We are using it wrong. What do you mean by the "Color swatch"?
Paul
Pauls Automotive
6320 Falls Road
Baltimore, Md 21209
410-825-2224
paul@paulsauto.com
TRUE HAPPINESS IS WITHIN YOU
User avatar
Pauls Automotive
1000 Club: Interstellar
1000 Club: Interstellar
 
Posts: 1322
Joined: Wed May 24, 2006 6:32 am
Location: Baltimore Maryland

Re: Feature Change Request - Status Automation

Postby ricmorin » Fri Oct 06, 2017 4:49 am

Auto Repair Coach wrote:Ric,
I gotta get out to your shop and see how you have fine tuned the use of our products. I am sure I will learn a thing or two.

When the tech taps the first color swatch is when the inspection starts status is set to "In Progress" .

When the tech completes the inspection, they will be prompted if they want to "Mark this inspection as Complete.", answering "yes" sends the note to the service desk.

Are you seeing it differently than this?

By the way, I think you were the person who requested the cursor go to the parts number when opening a parts line. Did you notice that was fixed in the last update?


No, I'm not seeing anything different than what you describe, and YES I did notice. I believe I commented on that thread.

The issue is the disparity between the two. Creating an inspection should not constitute or promulgate a status change IMO. STARTING an inspection should. It's definitely fine tuning.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434
https://www.facebook.com/motorcaralternatives

Reality continues to ruin my life.- Calvin
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 5250
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire

Re: Feature Change Request - Status Automation

Postby Auto Repair Coach » Mon Oct 09, 2017 3:35 am

Got it!! Will work towards Fine tuning.
John Burkhauser
Director of Educational Programs

BOLT ON TECHNOLOGY

610-400-1019
http://boltontechnology.com/
User avatar
Auto Repair Coach
100 Club: Active Contributor
100 Club: Active Contributor
 
Posts: 178
Joined: Wed Sep 07, 2016 11:21 am
Location: Southampton Pa.

Return to Mobile Manager

Who is online

Users browsing this forum: No registered users and 2 guests