Text messaging

Message Manager request

Message Manager request

Postby alloutrepair » Mon Nov 10, 2014 9:25 am

It would be really nice if the message manager window wrapped the messages. I have found myself fighting to read through the information sent in from the customer because the lines are not wrapping to the size of the window.
THANKS!
~Jennifer~

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Re: Message Manager request

Postby Gerald Martin » Mon Nov 10, 2014 11:06 am

As a message manager user, I think this is a good improvement request.

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Re: Message Manager request

Postby motley06 » Wed Nov 19, 2014 5:50 am

Agreed!
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Re: Message Manager request

Postby MRISICH » Wed Nov 19, 2014 10:59 am

Hi everyone,

Thanks for your feedback. This feature will be added with the next update, which will be released tentatively next week.
Michael Risich
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Re: Message Manager request

Postby alloutrepair » Wed Nov 19, 2014 3:34 pm

Thanks Mike!!!
THANKS!
~Jennifer~

*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
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Re: Message Manager request

Postby alloutrepair » Sat Dec 06, 2014 4:51 pm

I have seen several changes during the last few weeks, but I still have not seen this change. Do you have any updates?
THANKS!
~Jennifer~

*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
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Re: Message Manager request

Postby ARS » Mon Dec 08, 2014 7:05 am

I agree that wrapped text would be very useful.. it is a pain to scroll to see the rest of the message..
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Re: Message Manager request

Postby alloutrepair » Mon Dec 08, 2014 11:14 am

Another note, would be nice to be able to send pics... I know this is in mobile manager, but I had a customer that wanted to send me a pic of his rim so we could order an OE replacement, but he had to send it to our email instead. Would be nice to have this option in message manager.
Last edited by alloutrepair on Mon Dec 08, 2014 11:17 am, edited 1 time in total.
THANKS!
~Jennifer~

*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
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Re: Message Manager request

Postby MRISICH » Mon Dec 08, 2014 11:15 am

Hello,

I am checking with my team on this and will post an update shortly. Thank you.
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Re: Message Manager request

Postby MRISICH » Mon Dec 08, 2014 12:51 pm

Hi again,

The wrapped text feature was included in the most recent update. Please reach out to our support team if you're having trouble accessing it.
Michael Risich
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Re: Message Manager request

Postby alloutrepair » Wed Dec 10, 2014 1:50 pm

Just got off the phone with support, there seemed to be a communication error for the request, but seems as though they are working on it now...

If I ever have extra time to figure out how to include pictures, I will try to do that in the future.

To clarify for those reading, my request was intended for the main manager and the conversations windows. But the wrapping was added somewhere else I haven't yet noticed.
THANKS!
~Jennifer~

*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
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Re: Message Manager request

Postby ARS » Fri Dec 12, 2014 8:56 am

I do not have a snipping tool to show you a screen shot- (our tech person blocked it -I guess) - anyway we have the latest version of message pro- The writing is really big- but the text is not wrapped.. in the list of message screen or the individual customer page.


Just saying- Thanks- ARS
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Re: Message Manager request

Postby MRISICH » Fri Dec 12, 2014 9:21 am

Hi ARS,

Text wrapping will be available with the next update, as per our lead developer. He said there was a misunderstanding about the feature request. Apologies for the confusion.
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Re: Message Manager request

Postby ARS » Fri Dec 12, 2014 1:56 pm

Great to hear... I thought i was missing something!
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Re: Message Manager request

Postby MRISICH » Mon Dec 29, 2014 1:21 pm

Hello,

Our lead software developer said this update will be released tomorrow. Thank you!
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