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Automated Followup Texts

Automated Followup Texts

Postby salineauto » Tue Aug 11, 2015 4:54 am

Is there any way to send automatic thank you text messages?
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Re: Automated Followup Texts

Postby ARS » Tue Aug 11, 2015 5:16 am

+1
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Re: Automated Followup Texts

Postby Gerald Martin » Tue Aug 11, 2015 6:28 am

I have been in contact with Bolt On's developer with ideas on this very thing, and I expect it will likely make it into the message manager pro program in the future. (my thoughts, they decide what makes it into their product) We talked of more a semi-automatic function, so the service advisor or shop owner could view and edit the list before sending - for instance, if there was an issue a car was scheduled to come back into the shop for a comeback, etc, it would seem rather tone-deaf for that client to get an automated follow up message.

Would be interesting to hear more thoughts on this.

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Re: Automated Followup Texts

Postby MRISICH » Tue Aug 11, 2015 12:17 pm

Thanks Gerald. Our developers have added this as a feature request. It's a great idea, but a lot of work to implement. We appreciate your suggestions. Please keep them coming.
Michael Risich
Founder & CEO

BOLT ON TECHNOLOGY™

610-400-1019
http://boltontechnology.com/
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Re: Automated Followup Texts

Postby ARS » Tue Aug 11, 2015 12:29 pm

I agree that a way to review the list before sending would be great to catch those hiccups that we all have...
We are sending out postcards to those people that spend $400 or more... but it would be nice that everyone gets a Thank you!

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