News & discussion area for SE 7.x Schedule (7.0, 7.1 & soon 7.2)

Scheduling Previews

Scheduling Previews

Postby Johnny5 » Wed Aug 19, 2015 11:39 am

Good day everyone... looking for feedback/suggestions. When adding a scheduled event for a customer vehicle. Below screen are being worked on now... Starting a new appointment first brings up the customer search screen you are familiar with. Searching for an existing customer or creating a new customer in typical manner. Third image shows appointment parameters. Fourth image shows what happens when you click on Create [order]

s1.gif
Starting a new appointment
 

s2.gif
multiple vehicle alert
 

s3.gif
Appointment parameters
 

s4.gif
Clicking on Create button
 
John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
User avatar
Johnny5
System Guru / Moderator
System Guru / Moderator
 
Posts: 655
Joined: Wed May 26, 2004 2:03 pm
Location: Mitchell 1 John Dwulet, Sr. Product Marketing Manager

Re: Scheduling

Postby ricmorin » Wed Aug 19, 2015 1:03 pm

Very nice. I see you are managing bay assignments....good.

Do orders show up on the scheduler as before or only scheduled events?
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434
https://www.facebook.com/motorcaralternatives

Reality continues to ruin my life.- Calvin
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 5254
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire

Re: Scheduling

Postby Johnny5 » Wed Aug 19, 2015 4:08 pm

ricmorin wrote:Very nice. I see you are managing bay assignments....good.

Do orders show up on the scheduler as before or only scheduled events?


Ric, can you expound on this a bit more....

I should also show this...

s6.gif
 
John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
User avatar
Johnny5
System Guru / Moderator
System Guru / Moderator
 
Posts: 655
Joined: Wed May 26, 2004 2:03 pm
Location: Mitchell 1 John Dwulet, Sr. Product Marketing Manager

Re: Scheduling

Postby ricmorin » Thu Aug 20, 2015 3:29 am

Thanks JD. That pic answered my question about Estimates showing in the schedule as they do today. So am I to interpret the Auto Scheduling choice as a means to enable or disable the Quotes/Estimates input to the schedule? I think having the choice will please both camps; the ones that create Estimates for every scheduled job and those who simply make an Estimate entry and create the order once the vehicle arrives.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434
https://www.facebook.com/motorcaralternatives

Reality continues to ruin my life.- Calvin
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 5254
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire

Re: Scheduling

Postby Johnny5 » Thu Aug 20, 2015 9:27 am

Auto Scheduling on will cause the system to prompt the user to set an appointment when closing (posting) an invoice...
John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
User avatar
Johnny5
System Guru / Moderator
System Guru / Moderator
 
Posts: 655
Joined: Wed May 26, 2004 2:03 pm
Location: Mitchell 1 John Dwulet, Sr. Product Marketing Manager

Re: Scheduling

Postby motley06 » Sun Aug 23, 2015 8:06 am

On the 2nd image 'this customer has multiple vehicles'... What if this is another vehicle the customer is bringing in that is not yet in the system? Shouldn't their be a button for 'new vehicle'.

I.E.We have seen this customer bring in the Hyundai and the Chevy, but maybe now they are bringing in their Dodge or Toyota.
motley06
200 Club: Major Contributor
200 Club: Major Contributor
 
Posts: 257
Joined: Fri Nov 08, 2013 11:24 am

Re: Scheduling

Postby ARS » Mon Aug 24, 2015 11:46 am

What does the schedule for the day look like... Currently we have Date- time, customer name, id, category, Status & notes....
I would like to see more vehicle info. I am currently typing in the YMM in the notes. So that would be nice to see on the schedule with out me having to type it in... Plus the Vin & License plates... We are still working through the previous vins are not correct or if there is a Fleet with several similar vehicles - you can use the Vin & License Plate to verify the correct vehicle quickly.

Currently the orientation is Portrait... If you change it to Landscape to be able to see more info.. that would be great.

I see there is a place you are writing notes in the 3rd picture... where do the notes show up... on the schedule or tech worksheet or both.

Thanks,
ARS
ARS
400 Club: Mega-Star Contributor
400 Club: Mega-Star Contributor
 
Posts: 421
Joined: Thu Aug 04, 2011 6:24 am

Re: Scheduling

Postby ricmorin » Tue Aug 25, 2015 5:18 am

A mechanism for overflow work would be a welcome addition. Also, the ability to schedule vacations and time off by technician.

I really like what I see so far. Looks great!
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434
https://www.facebook.com/motorcaralternatives

Reality continues to ruin my life.- Calvin
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 5254
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire

Re: Scheduling

Postby Johnny5 » Tue Aug 25, 2015 3:11 pm

motley06 wrote:On the 2nd image 'this customer has multiple vehicles'... What if this is another vehicle the customer is bringing in that is not yet in the system? Shouldn't their be a button for 'new vehicle'.

I.E.We have seen this customer bring in the Hyundai and the Chevy, but maybe now they are bringing in their Dodge or Toyota.


There will be a 'New' button or something similar... the user should also be able to make an appointment with no vehicle. I may want to put on the schedule that Johnny Tech is out for the week. I want the schedule to show that as well.
John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
User avatar
Johnny5
System Guru / Moderator
System Guru / Moderator
 
Posts: 655
Joined: Wed May 26, 2004 2:03 pm
Location: Mitchell 1 John Dwulet, Sr. Product Marketing Manager

Re: Scheduling

Postby Sharon » Tue Sep 08, 2015 10:42 am

It would be very time saving to be able to color-code technicians on the schedule page....knowing how much is scheduled for each tech at a glance.

Just a side-note on that, as we do that when laying out the day with our technicians on the days' printed schedule during our morning meeting. (Each tech has a color assigned to them, jobs highlighted on each repair order accordingly).

Sharon
User avatar
Sharon
25 Club: Starting Contributor
 
Posts: 32
Joined: Thu Feb 21, 2008 4:45 am
Location: Berrysburg, PA

Re: Scheduling

Postby timbre4 » Wed Sep 09, 2015 10:53 am

Johnny5 is on vacation (well deserved) and will be back with us next week.

Probably can't show you anything loaded with data quite yet, but it's coming along. I was reviewing the canned Jobs interface yesterday as that is a screen still being developed...

Yes, color-coding for techs, etc. really makes this thing a joy. :D
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
 
Posts: 4502
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: Scheduling

Postby Johnny5 » Mon Sep 21, 2015 4:01 pm

Folks,

Please try and understand that some of this is being held close to the vest. I don't want to tip my hand to a competitor. I promise, several people, Tim, myself, Silky and several others review progress daily. We are all excited in what we are seeing. There is color coding, you can drag things around the calendar, include an asset such as a tool or specific bay for the appointment, the appointment is for the CAR(!) and if you know how to use a calendar similar to what is in Office's Outlook, you will be right at home.

JD
John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
User avatar
Johnny5
System Guru / Moderator
System Guru / Moderator
 
Posts: 655
Joined: Wed May 26, 2004 2:03 pm
Location: Mitchell 1 John Dwulet, Sr. Product Marketing Manager

Re: Scheduling

Postby Johnny5 » Tue Oct 06, 2015 11:56 am

Here is a little teaser: :)

Why doesn't the schedule automatically prompt to create a new appointment when I post an Invoice? It can! You can set your preference to Never, Always, or Prompt
Why doesn't the scheduler allow me to create a 'Shop Event' like change the oil in the compressor on the 15th? The new scheduler has a button called 'Shop Event" !
The current schedule only schedules customer, why not vehicle/tech and so on. Yup, that is true. The new schedule schedules the event for the vehicle that is owned by the customer. You also assign a tech if desired along with any special tool or bay or...

:)

JD
John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
User avatar
Johnny5
System Guru / Moderator
System Guru / Moderator
 
Posts: 655
Joined: Wed May 26, 2004 2:03 pm
Location: Mitchell 1 John Dwulet, Sr. Product Marketing Manager

Re: Scheduling Previews

Postby Johnny5 » Wed Oct 28, 2015 2:21 pm

Sneak Peak

looksee.jpg
 
John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
User avatar
Johnny5
System Guru / Moderator
System Guru / Moderator
 
Posts: 655
Joined: Wed May 26, 2004 2:03 pm
Location: Mitchell 1 John Dwulet, Sr. Product Marketing Manager

Re: Scheduling Previews

Postby Johnny5 » Fri Oct 30, 2015 11:42 am

Schedule mini WIP with search and sort...
schedule.jpg
 
John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
User avatar
Johnny5
System Guru / Moderator
System Guru / Moderator
 
Posts: 655
Joined: Wed May 26, 2004 2:03 pm
Location: Mitchell 1 John Dwulet, Sr. Product Marketing Manager

Re: Scheduling Previews

Postby wrench27 » Fri Nov 20, 2015 10:49 am

If we create a RO like we normally do, will the scheduler reflect the new order? If we change the date/time in the wip screen, will the scheduler automatically change?
wrench27
Member
 
Posts: 6
Joined: Tue Nov 11, 2008 7:11 am

Re: Scheduling Previews

Postby Johnny5 » Fri Nov 20, 2015 11:38 am

<If we create a RO like we normally do, will the scheduler reflect the new order? If we change the date/time in the wip screen, will the scheduler automatically change?>

Changes to Time/Date In and Completion Date/Time do not appear in the appointment. The time/date in (# 1) is automatically stamped with the system time when an RO is marked as printed, the completion time/date (#2) is stamped the system time when the Invoice is marked as printed. Creating an RO does not automatically populate the calendar. If however you have Setup/Shop Data/ Screen View set to show ' Estimates in Schedule ' ; when creating an Estimate first, the schedule will be populated with that Estimate data. At anytime you can create an appointment from the WIP screen for anything. We have in the detail screen (right click on any line item on WIP) some additions:
1. Show Schedule Start (#3) - Updated with changes to appointment
2. Show Schedule End (#4) - Updated with changes to appointment
3. Include Appointment button to create or open existing appointment for editing.

details.jpg
 
John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
User avatar
Johnny5
System Guru / Moderator
System Guru / Moderator
 
Posts: 655
Joined: Wed May 26, 2004 2:03 pm
Location: Mitchell 1 John Dwulet, Sr. Product Marketing Manager

Re: Scheduling Previews

Postby Johnny5 » Fri Nov 20, 2015 11:44 am

We also modified the Work in Progress (WIP) screen to include Schedule information (#1). The information displayed for each order shows the start time and the number of hours included on the order(#2). Both shown date ( #2 and #3) reflect changes made in the appointment editor.

moredetail.jpg
 
John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
User avatar
Johnny5
System Guru / Moderator
System Guru / Moderator
 
Posts: 655
Joined: Wed May 26, 2004 2:03 pm
Location: Mitchell 1 John Dwulet, Sr. Product Marketing Manager

Re: Scheduling Previews

Postby OutwestAuto » Mon Nov 23, 2015 6:16 pm

Really excited for the new updates, cant wait to try it out. Going to Sign up on the list now!!
OutwestAuto
Member
 
Posts: 3
Joined: Mon Nov 23, 2015 6:14 pm

Return to 7.x Scheduler

Who is online

Users browsing this forum: No registered users and 1 guest