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Time In For A Vehicle

Time In For A Vehicle

Postby GUTHTIRE » Tue Apr 25, 2017 1:40 pm

I've asked this in the past however it may not have a been clearly stated. When the vehicle comes in for service is there a way to print the date/time-in on the RO?
Scenario:
Customer calls today and wants to schedule a LOF for tomorrow at 7:00 A.M. Therefore a entry is created on the schedule for an LOF at 7:00 A.M. tomorrow. Tomorrow arrives and the customer comes in @ 7:30 A.M. If you double-click on the 7:00 A.M. entry in the scheduler then select Create -> New Repair Order then enter the oil change, filter, etc. When you print the RO it shows Schedule: 7:00 AM and nowhere do we see the actual time-in. In the case of a waiter that happened to be on the schedule the ONLY time that matters is TIME-IN. In this case the time that the RO was created.

Is there something in the configuration that I've missed? Perhaps another form that we should be using?
Dan
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Re: Time in for a vehicle

Postby Johnny5 » Tue Apr 25, 2017 3:16 pm

If you have ROs set to be considered printed and approved by default, the RO could be changed to include the timein.

JD
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Re: Time In For A Vehicle

Postby GUTHTIRE » Tue May 02, 2017 10:08 am

Are you saying the RO "could" be changed to include time-in, or the time-in is on the RO? This should be automatic, done by the system.
Dan
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Re: Time In For A Vehicle

Postby Johnny5 » Tue May 02, 2017 12:13 pm

"Could be changed"
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Re: Time In For A Vehicle

Postby GUTHTIRE » Tue May 02, 2017 1:31 pm

OK, if it "could" be changed what would it take to "make" the change? Is it something that could be added and it so, soon?
Dan
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