Parts ordering, purchase orders and inventory

Napa Prolink Catalog

Napa Prolink Catalog

Postby auto check » Tue Jan 28, 2014 8:41 am

Good Morning.
We have been looking for a new pro link catalog for Canada for some time now. 3 months more have passed since we last inquired on the topic.
I find my current Napa prolink is having many errors and missing pricing now more than ever, and quite frankly am getting quite frustrated, to put it nicely.
We are a Napa Autocare shop and depend on this info being quickly available through the Mitchell /catalog feature in Manager. Copying the info from the online prolink to each part line takes a lot of time. Copying the part number to the prolink in manager gives no proper pricing anymore. Please. Can someone get something happening for us? I find it baffling that such a big company as NAPA can't get it together to get this sorted out with Mitchell.
I know I'm not the only one frustrated with this...
auto check
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Re: Napa Prolink Catalog

Postby KGA » Tue Jan 28, 2014 10:22 am

I am not sure if this will help but we have had times where the pricing or the stock numbers wont show up when looking in the napa catalog and all I have done is called my napa store told them and they were able to fix it on there end. Not sure if thats the same issue you are having...
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Re: Napa Prolink Catalog

Postby Johnny5 » Tue Jan 28, 2014 1:41 pm

Good day AC,

Napa Canada is and has been working with a developer to provide Mitchell with an updated catalog plug in for Manager SE (v 6.x). As I understand the developer has not yet begun that work for Napa. I will forward your email to my contact at NAPA so they understand our mutual customers are becoming anxious.

John Dwulet AKA: Johnny5
Sr. Product Marketing Manager - Mitchell1
Tuck in behind me, I'll show you where to crash. 8)
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