Payments, Credits, Refunds, Receipts

Labour Discount

Labour Discount

Postby dusylube » Mon Aug 10, 2009 11:01 am

Is there any way to apply a labour discount to a customer type, I use this program in my Quick lube and have package pricing for each service in the labour catagory and I would like to set up certain customers with ongoing % discount. I know i can do it for parts but not for labour and as the package price is a combination of parts and labour the discount can't be a fixed labour rate. I'm not sure if I'm making much sence but if someone has a sugestion I would appreciate it.
User avatar
dusylube
Member
 
Posts: 17
Joined: Wed Oct 01, 2008 12:39 pm
Location: Nanaimo BC Canada

Re: Labour discount

Postby Pauls Automotive » Mon Aug 10, 2009 12:12 pm

If you look at the bottom of the screen on the customer page....you will see a button call "Type" click that and you can apply a specific labor rate to that customer that will stay that way each and every time they come in......I hope that is what you are looking for.
Paul
Pauls Automotive
6320 Falls Road
Baltimore, Md 21209
410-825-2224
paul@paulsauto.com
TRUE HAPPINESS IS WITHIN YOU
User avatar
Pauls Automotive
1000 Club: Interstellar
1000 Club: Interstellar
 
Posts: 1330
Joined: Wed May 24, 2006 6:32 am
Location: Baltimore Maryland

Re: Labour discount

Postby ricmorin » Mon Aug 10, 2009 12:58 pm

dusylube wrote:Is there any way to apply a labour discount to a customer type, I use this program in my Quick lube and have package pricing for each service in the labour catagory and I would like to set up certain customers with ongoing % discount. I know i can do it for parts but not for labour and as the package price is a combination of parts and labour the discount can't be a fixed labour rate. I'm not sure if I'm making much sence but if someone has a sugestion I would appreciate it.

I'm not sure I completely understand. You can give a specific customer a specific labor rate, but you cannot give a specific discount by customer for labor.

I have only a handful of customers that fall into this category. I manually apply the discount.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434
https://www.facebook.com/motorcaralternatives

Reality continues to ruin my life.- Calvin
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 5286
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire

Re: Labour Discount

Postby steven kiser » Tue Aug 11, 2009 2:10 am

i also manually include the discounts. i strongly suggest that all do it. if i'm working with a customer that i'm adding discounts to i'll guarente the labor discount but the part discount varies depending on the vendor as well as the part since the % of profit varies. i'll be hard pressed to discount off of a dealer part as well as an engine or transmission replacement. then again nothing is etched in stone.
never argue with a fool, they'll drag you down to their level and beat you with experience
User avatar
steven kiser
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 6291
Joined: Fri Jul 06, 2007 4:58 am
Location: eastern ma.

Re: Labour Discount

Postby dusylube » Thu Aug 13, 2009 7:09 am

Yes at this time I have to manually apply the discount, but with multiple employees this can get missed. I was hoping someone out there also uses this program for a quick lube and would have a magical process that I missed. Thx for all the replies. But I think the answer is to run a lube shop specific software program for the quick lube division, unfortunatly that poses a problem with history records for customers who tend to use both the repair shop and the quick lube.
User avatar
dusylube
Member
 
Posts: 17
Joined: Wed Oct 01, 2008 12:39 pm
Location: Nanaimo BC Canada

Re: Labour Discount

Postby steven kiser » Fri Aug 14, 2009 2:25 am

if you're trying to carry over discounts from the lube shop to the repair shop or visa versa i think the easiest way would be with coupons. it may sound like more work but once it gets going would be easier to control. i would use something along the lines of punch cards for the lube shop and possiblty a $ level in the repair shop.
never argue with a fool, they'll drag you down to their level and beat you with experience
User avatar
steven kiser
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 6291
Joined: Fri Jul 06, 2007 4:58 am
Location: eastern ma.

Re: Labour Discount

Postby fortknoxx » Tue Aug 25, 2009 12:24 pm

you might want to check out the discount button on the bottom of the payment screen. this will apply the discount, or make a coupon. I stopped giving customers a discount on the customer tab. The gremlin had his buddies set up on a discount from the customer tab. he would then charge them cost on the parts. the system would take 10% off the cost. we were selling his buddies parts at 10 below cost.
T-N-T (Tina Nuse-Tolar)
Gone but not forgotten...Camper Bob's

609-760-7079 Cell
User avatar
fortknoxx
1500 Club Master Plus Contributor
1500 Club Master Plus Contributor
 
Posts: 1982
Joined: Wed Sep 13, 2006 6:09 am
Location: Marietta, GA

Return to Payments / Credits

Who is online

Users browsing this forum: No registered users and 1 guest