Registered Forum Members Can Vote! Forum members respond to business & software questions

I Would Attend On-Line Shop Mgmt Software Training For:

A) Setup Options Review to Insure Best Performance
7
9%
B) Canned Jobs, Part Kits, Promotions and more
13
17%
C) Recommendations, Followup Letters & Postcards, CRM Concepts
14
18%
D) Inventory, Purchase Orders, Parts Catalogs
10
13%
E) Tips & Tricks to Improve Efficiency & Accuracy
29
38%
F) Other - send email to tim.mcdonnell@mitchell1.com
4
5%
 
Total votes : 77

POLL: On-Line Shop Mgmt Software Training

POLL: On-Line Shop Mgmt Software Training

Postby timbre4 » Thu Apr 20, 2006 5:12 pm

>>>>>Update - NOV 2007 - Please review our updated poll<<<<<

We're creating a business model for internet based shop management software training and we'd like to hear what users want most.

Imagine a class that comes to you on Tues, Wed or Thurs (non-peak times) for about 90-120 minutes, conducted over the internet via WebEx meeting software and your phone for the audio.

Imagine a 24/7 training center with recorded topics to watch anytime.

Imagine no travel, hotels or entire days out of your business. You and any number of your people could attend these sessions together.

Now that I have your attention, please select the most important topic to you at this time. If you don't see it listed select F) and send me an email.

Thanks, Tim
Last edited by timbre4 on Fri Nov 09, 2007 2:52 pm, edited 5 times in total.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
 
Posts: 4563
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Online Management Training

Postby Royal Muffler » Mon May 08, 2006 3:41 am

I would be very interested in an online training course. The problem I would have is if you only offer it during business hours. I only have one computer in the shop, and if I have it tied up with the training course for 90-120 minutes during any part of the day, that would interfere with my ability to do business during that time. I would be more interested in something I could access after closing time, or on the weekends would be acceptable as well (although not as preferred).
Thanks for your consideration.
Pat
Royal Muffler
 

Re: OnLine Mgmt Training

Postby Matt400 » Fri Jun 30, 2006 2:58 pm

timbre4 wrote:There is also every possibility of accessing recorded sessions 24/7 as well.
Thats interesting. Are there additional costs involved or is it part of the subscription?
Matt
Matt400
Member
 
Posts: 12
Joined: Sun Aug 21, 2005 2:27 pm
Location: Arnold CA

Application Training

Postby timbre4 » Fri Jun 30, 2006 3:48 pm

We're working out the details now; subscription model is a monthly live on-line workshop and the potential to offer access to the recorded version until the following month advances the plan.

It will be part of M1 subscriptions and offered as an add-on pkg for new shop mgmt customers. Existing customers will find value in the series as well.
Last edited by timbre4 on Mon Dec 25, 2006 5:37 am, edited 1 time in total.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
 
Posts: 4563
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: If You Could Have On-Line Shop Mgmt Software Training...

Postby Tom Gebbie » Mon Jul 17, 2006 11:44 am

timbre4 wrote:We're creating a business model for internet based shop management software training and we'd like to hear what users want most.

Imagine a class that comes to you on Tues, Wed or Thurs (non-peak times) for about 90-120 minutes, conducted over the internet via WebEx meeting software and your phone for the audio.

Imagine no travel, hotels or entire days out of your business. You and any number of your people could attend these sessions together.

Now that I have your attention, please select the most important topic to you at this time. If you don't see it listed select F) and send me an email.

This poll will close soon so cast your vote today.

Thanks, Tim

PS - If you haven't already answered the poll about which version of shop mgmt software you're using, PLEASE do so! Only 25% of members have answered so far...


Hi Tim,

While the idea of web-based training is timely, I would certainly hope that you don't plan on abandoning face-to-face workshops. I can't understate the value of a class that takes you OUT of the shop for a day or two, with no phone distractions of any kind.

Sitting in a class of one's peers really changes one's receptiveness/perceptiveness to new ideas. Some psychologist(s) probably already did the study to put numbers to that idea, eh?

What would be more expensive? A fly-in/hotel stay training class that leaves one walking away with tools that can immediately be put to use? Or a cheap/free internet-based class while sitting in the back room of the shop with a steady stream of interruptions that leaves one with no more clue than before the class started?

JMHO,

Tom Gebbie
Tom Gebbie, Manager
Tom Gebbie
Member
 
Posts: 8
Joined: Mon Aug 29, 2005 8:15 am
Location: Lansdale, Pennsylvania

Training Options

Postby timbre4 » Tue Jul 25, 2006 5:25 am

Be assured that we will continue the face-to-face workshops, we're already planning four major sessions for 2007.

We have also identified a need and desire by shops to have something steady and incremental for training which means the internet sessions have a place in our plans as well.
Last edited by timbre4 on Sat Apr 07, 2007 7:05 am, edited 2 times in total.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
 
Posts: 4563
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Postby Rich » Tue Jul 25, 2006 6:07 am

On line sounds great to me also. I would sway toward the recorded version so i could pause and rewind and such. Seams everytime i try to learn something the phone rings.

Just one thing I would request different than normal people would ( 8) ) could YOU play a little guitar in the back ground?
User avatar
Rich
3K Time Lord Contributor
3K Time Lord Contributor
 
Posts: 3701
Joined: Tue Sep 06, 2005 10:16 am
Location: Big Rapids, Mich

on line training

Postby fortknoxx » Fri Sep 15, 2006 9:23 am

It sounds great to me too! I like the idea of accessing a recorded version to view at anytime.
tina
T-N-T (Tina Nuse-Tolar)

609-760-7079 Cell
User avatar
fortknoxx
2K Ultra Master Contributor
2K Ultra Master Contributor
 
Posts: 2007
Joined: Wed Sep 13, 2006 6:09 am
Location: High Point, NC

Postby cardoc » Wed Sep 27, 2006 6:26 pm

The idea is great. With all the idea's given by the other users. You know we all love the sound of Tims voice so much :D and yet most do not know its capabilities. As stated in other forums this site is really beneficial for info, shop and system learning. It is up to the individuals to want to learn and grow their own business. ( Like a flower ) I would like to add I have a great rep that goes way beyond my expectations. Thanks Todd :D If the on line training is the answer I feel the training video's should not just go away after a month. Or at least make them downloadable for us to store or burn for our future use. My two cents, alan
Quality is not expensive, It is Priceless!

ASE L1 Master Certified Automotive Technician,
Service Advisor, & AMI Graduate
ASA Member
User avatar
cardoc
50 Club: Regular Contributor
50 Club: Regular Contributor
 
Posts: 58
Joined: Fri Nov 18, 2005 8:12 am
Location: Jefferson City, Mo. 65109

Postby Allison » Wed Apr 04, 2007 3:17 pm

Would these training sessions apply only to the service writers and managers? I am the bookkeeper and the computer guru around here... We have three service writers using the program since last October. I know NOTHING about cars (that's why I work here, they take care of me) and we have two guys that know computers and one that is WORKING on knowing the computer :D Bless his heart, he's the boss, so I'm not complaining!

I KNOW this program is capable of WAY more than we're using it for. I had the same problem with our first rep -- I knew way more than he did. Now our rep is fabulous, but I STILL want a full-fledged sit-down training, instead of the "fix the current problem" approach.

Tucson, AZ -- would LOVE to convince the boss to fly me to Cleveland OR Texas! I'm a mom -- that would be a vacation!
Allison
Allison
Member
 
Posts: 1
Joined: Tue Mar 20, 2007 11:07 am
Location: Tucson, AZ

Re: On-Line Shop Mgmt Software Training Poll#1

Postby timbre4 » Wed Apr 15, 2009 11:06 am

Folks,

Just want to take a minute and bring you up to date on all of the exciting changes to PerformanceCenter.

PerformanceReporting has been EXPANDED with new reporting capabilities that go beyond what was already a powerful set of reports within the mgmt software to provide daily business metrics by email and even more with on-line logged in access. Learn about the 3 major reporting tools with the link below. PerformanceReporting will continue as a subscription item ($19 mo or free with BPS products like CRM, eCRM & SI).

PerformanceReporting details: http://performancecenter.mitchell1.com/ ... eports.asp

All of the training assets such as the modules, quizzes, certification and quick videos are now FREE and no longer require login to begin taking advantage of in your shop. Everyone who touches the mgmt software at your business benefits!

Modules/Quizzes: http://performancecenter.mitchell1.com/ ... videos.asp

Quick Videos: http://performancecenter.mitchell1.com/ ... videos.asp

It's time to learn more and make more; Mitchell1 has now made it possible for everyone to make changes for the better.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
 
Posts: 4563
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: POLL: On-Line Shop Mgmt Software Training

Postby timbre4 » Wed Apr 15, 2009 11:16 am

This POLL is still open and we've delivered most if not all of the options with FREE PerformanceCenter modules, quizzes and certification.

Never hurts to vote and let us know what is most important to you! :idea:
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
 
Posts: 4563
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: POLL: On-Line Shop Mgmt Software Training

Postby steven kiser » Thu Apr 16, 2009 1:59 am

i selected other. it would be great if a group was formed and all topics could be discussed one at a time. the question is when. i'm sure my free time isn't the same as others. my peak time is usaually from 5:30 a.m to 6 or 7 p.m. i haven't attended any weekend seminars through mitchell but i would like to. every time i even consider retiring something comes up. right now in my life you'de swear i lit a prayer candel. i think the films are more of my line. i can watch them in my "spare time" and after, question through the network i've developed within the forum.
never argue with a fool, they'll drag you down to their level and beat you with experience
User avatar
steven kiser
5K Holy Smokes Contributor
5K Holy Smokes Contributor
 
Posts: 6267
Joined: Fri Jul 06, 2007 4:58 am
Location: eastern ma.

Return to POLLS

Who is online

Users browsing this forum: Bing [Bot] and 1 guest