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Additional Cust Emails

Customer and vehicle records

Additional Cust Emails

Postby TreSie on Thu Mar 18, 2010 7:43 am

I would like to see more areas/fields for customer email addresses. We are getting husband, wife and now kids with different emails and we would like to list them on their accounts. I know that if we use a CRM company right now it would take the one listed in that field, but if more fields are available they (CRM Co.) could use the top listed email to send reminders to. That way not everyone in the family would be getting the same email.

Any suggestions?

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Re: Additional Cust Emails

Postby fortknoxx on Thu Mar 25, 2010 1:54 pm

are these adult children with their own cars? if so it might be time to create individual accounts for these people, and transfer the vehicle over. even if the parents are footing the bill. you don't want to get into a sticky situation with the children autorizing repairs to their vehicles, them taking the vheicle after repairs are made. then the parents saying i did nnot authorize those repairs, not my vehicle, not my responsibility.
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Re: Additional Cust Emails

Postby TreSie on Mon Mar 29, 2010 8:37 am

Thx Tina for the suggestion, that's a great idea about putting the adults on their own account. :oops:
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