another example of why i have more than one system. not management, i use mitchell. on repair i have multiple and use them all daily. i never have nor will expect one system to cove all to suit me. an example is i'll use mitchell o.e.m to look up a part that i can't find in my part store listing. copy the part number and paste it in look up or search by number. 75% of the time it will work and give me a price and availability. i'll use a search by vin program in world pac and print out the vehicle information, load it into the vehicle selection on my work order and make a memo about the issue. i'll open a sub estimate for that particular vehicle and try to note as much information as possible. long ago i accepted all the minor faults in mitchell (far less than other systems i've either had or seen) and worked around them. with multiple options i've always made out. from time to time when i'm fishing some of my favorite spots dry up. i move to another not so favorite and return to my favorite later. i don't stand on the shore complaining about being skunked. all it does is increase my anxiety. the fish could give a **** less.
never argue with a fool, they'll drag you down to their level and beat you with experience