Caution, you may not agree with my post....too bad.
When a customer comes in and runs a "charge" I write it down on a good old "legal pad" of paper. The computer can't glitch and mess that up! (I NEVER trust a computer! EVER. Too easy for myself to delete something by accident, and poof it is gone.)
When the customer sends a payment for multiple invoices...I find which invoices they are paying. I press F5 and under TYPE, I select check; in the amount, I enter the INVOICE amount; NOT the check total. In Ref#, I enter the check number. I find the invoice that is to be paid and I Apply the payment. Then I do the same thing over again for the other invoices.
Here is my take on this.
In "my world" I have to be dam sure my A/R is 100% correct. If my books are over or short a few cents I don't waste the time looking. But my A/R has been 100% correct (or mistake found and corrected) for 16 years. I am blessed to have a boss that understands me being
about this fact. We know that if you walk over to "Richs Bible" and it shows you owe 100.00, you OWE it.
So you don't like your ladies way of doing it? I understand. But the way I look at it is this; it is MY job to be 100% accurate. My boss doesn't like 80%. My way has proven to work since the day we got computers. It may take me 2 minutes more to print invoice by invoice, but it save me hours of hunting for a mistake.
So if the lady in the office does it "your" way and a mistake is made, will YOU help her find it?
Sorry to offend anyone. But i can't stand when I have a tech tell me how to do my accounting. I don't ever go tell them how to fix a car. I do office work, you fix cars, lets keep it that way.