Questions about VIN, models, engines covered in the repair products

Workhorse Service Information

Workhorse Service Information

Postby Tim Martin » Wed Apr 27, 2016 5:01 am

We here at our shop are getting more "Workhorse" vehicles to work on. This has made access to service information necessary. I am not able to see it on PrDemand and am wondering where I need to go to be able to get access to service info as well as parts and labor estimator?
Tim Martin
2K Ultra Master Contributor
2K Ultra Master Contributor
 
Posts: 2494
Joined: Wed Feb 04, 2009 1:28 pm
Location: PA

Re: Workhorse Service Information

Postby timbre4 » Wed Apr 27, 2016 5:27 am

If it is an occasional request, our product support can help you out once in a while. If it's more of a regular thing look at TruckSeries information here: http://mitchell1.com/truckseries/

This is a set of modules, pick which ones you need:
Repair & Diagnostic
TruckLabor (Estimator)
We have not identified a real heavy truck parts catalog
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
 
Posts: 4502
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: Workhorse Service Information

Postby Tim Martin » Wed Apr 27, 2016 7:24 am

Is the Workhorse series step vans for sure covered in the medium and or heavy duty truck subscription? Is subjects like driveline diagnostics, air conditioning, and electrical wiring schematics covered there?
Tim Martin
2K Ultra Master Contributor
2K Ultra Master Contributor
 
Posts: 2494
Joined: Wed Feb 04, 2009 1:28 pm
Location: PA

Re: Workhorse Service Information

Postby Silky7 » Wed Apr 27, 2016 7:56 am

Tim,

I've asked your area sales rep (Robert) to follow up with you. He can demo the available products for you to see if they'll meet your needs.
User avatar
Silky7
2nd Level Tech Support
2nd Level Tech Support
 
Posts: 687
Joined: Mon Dec 31, 2007 10:07 am

Re: Workhorse Service Information

Postby timbre4 » Wed Apr 27, 2016 10:25 am

From the Medium Truck Senior Editor:
“We have full coverage (including what is requested below) for 1999-2005 only at this time. We also have limited engine & wiring info for 2006-2010.”
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
 
Posts: 4502
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: Workhorse Service Information

Postby Tim Martin » Wed Apr 27, 2016 11:04 am

Silky7 wrote:Tim,

I've asked your area sales rep (Robert) to follow up with you. He can demo the available products for you to see if they'll meet your needs.

Thanks for doing that. He called me about an hour ago.

His response is very typical of the MOD Team. Fast turn around time, courteous, friendly, and knowledgable of the product he represents.
Tim Martin
2K Ultra Master Contributor
2K Ultra Master Contributor
 
Posts: 2494
Joined: Wed Feb 04, 2009 1:28 pm
Location: PA

Re: Workhorse Service Information

Postby Tim Martin » Wed Apr 27, 2016 11:06 am

timbre4 wrote:From the Medium Truck Senior Editor:
“We have full coverage (including what is requested below) for 1999-2005 only at this time. We also have limited engine & wiring info for 2006-2010.”

I need estimator and service info for a 2007 model. What are my options other than the dealer?
Tim Martin
2K Ultra Master Contributor
2K Ultra Master Contributor
 
Posts: 2494
Joined: Wed Feb 04, 2009 1:28 pm
Location: PA

Return to Model Coverage

Who is online

Users browsing this forum: No registered users and 0 guests