Another angle would be to use the Alternate Part in conjunction with these part records. It would pop up as lists to choose from:

part #1 = 5w20C
Alternate Part = Conoco

part #2 = 5w30C
Alternate Part = Conoco

part #3 = 10w30C
Alternate Part = Conoco

Then when in the part item entry window ...

Example: Bulk oil, Vendor - Big River Oil, 3 Different weight oils. What would you use for part numbers for these 3? I have them as 5w20, 5w30, 10w30. What I wanted to do for example was create "Conoco" and within that have the 3 options populate when building a estimate or an RO. Same could be said ...

I am working with Oreilly's and Mitchell tech support. This is the work around we come up with for now. The new 7.0 update coming out soon carries this issue as well. Spent 1 1/2 hrs total on phone today with both support teams, this is why I posted the heads up, no need anybody else going through ...

first call.png Getting "NO RESULTS FOUND" when attempting to look up parts through Mitchell on the one link catalog? If so I have the work around, and am working with Mitchell and Oreillys technical support on this. Under current look up, vehicle attributes, open these attributes and delete then ...

timbre4 wrote:

nickscarcare wrote:Where is the comeback box?

The Comeback checkbox to flag an order is on the Symptoms screen,

Never knew that was there. Very nice tip, thank you

Scenario: I repair a vehicle and it is a warranty item. Parts no issue, however on the labor end how does everyone handle it so that our labor will be shown as a loss? I currently use a GL Code Warranty, however if I do not make a separate ticket and post the entire ticket as warranty it will not ...

We dropped it for reasons such as this. Even had experiences where a customer, which I already had scheduled, would get an update reminder for repair work needed, and included the wording I used in my schedule. Meaning the "notes" section on my schedule and the email reminder were worded the same ...